Frequently Asked Questions

Check-in is from 3:00 PM and check-out is by 11:00 AM.

Yes. We use a smart lock for self check-in, so you can enter anytime 24 hours a day.

We do not have a private parking lot. There are several coin-operated parking lots within walking distance.

Luggage can be left in your room from 11:00 AM onward. Please contact us in advance via message if you wish to do so. Please note that luggage storage after check-out is not available.

Yes. Each floor is a completely private space with its own kitchen, shower room, and toilet. The 1st floor has 1 shower room and 1 toilet; the 2nd and 3rd floors each have 2 shower rooms and 2 toilets. There are no shared spaces with other guests.

No — SUNZ ROOMS is a fully licensed accommodation under the Japanese Hotel Business Act (Ryokan Gyoho), not a minpaku under the Private Lodging Business Act. We operate year-round with no day limits, combining the freedom of a condominium-style stay — including smart self check-in — with the reliability of a licensed property.

There is no elevator. Access to each floor is by stairs only, so please keep this in mind when booking.

Yes. We provide a frying pan, pot, microwave, and basic tableware. You can buy ingredients at nearby supermarkets and enjoy cooking.

Yes. Each floor is equipped with a free washer, dryer, and laundry detergent.

We provide one set per guest: a bath towel, face towel, and body sponge. Only one set is provided even for multi-night stays, so please make use of the washer and dryer on each floor.

Pajamas are not provided. We kindly ask that you bring your own.

There is a 24-hour convenience store within a 1-minute walk.

Smoking is strictly prohibited indoors, including e-cigarettes. A designated smoking area is available at the back of the ground floor.